An Issue Tracking System (ITS) allows a developer to keep track of, prioritize, and assign multitudes of bugs, feature requests, and other development tasks such as testing. Despite ITSs play a significant role in day-to-day developers’ activities, no previous study investigated what developers want and use in an ITS. The aim of this paper is twofold. First, we provide a feature matrix that maps six of the most used ITS to features, and second, we measure the developers’ level of use and perceived importance of each feature.
Proceedings of the 13th International Conference on Software Technologies, ICSOFT